Betting Apps' Privacy Policy — Your data is protected

Betting Apps (hereinafter referred to as "we", "the platform" or "the service") your Privacy Policy in being fully transparent. This policy is established in accordance with Bangladeshi and international law and applies to all users of our platform.

By using the Betting Apps website, mobile app, or any connected service, you Privacy Policy by continuing to use the platform. This page clearly explains how your personal data is collected, what it is used for, and how it is kept secure.

• This policy is prepared in compliance with Bangladesh's Digital Security Act and international GDPR standards.
• This policy applies to all Betting Apps services and products.
• In the event of any dispute, the English version shall be considered the authoritative text.
• This policy may be updated at any time — the latest version will always be available on this page.

Betting Apps only collects information that is necessary to deliver the service, ensure security, and improve the user experience. We do not collect excess or unnecessary data.

Betting Apps never collects sensitive information beyond the above — such as religion, political views, or health data.

All collected data is used solely for specific, legitimate purposes. Betting Apps never uses your information for unauthorized purposes.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To personalize your gaming experience and send you relevant offers.
• To prevent fraud, money laundering, and unauthorized access.
• To comply with legal and regulatory obligations.
• To provide customer support and resolve issues.
• To improve platform performance and security.
• To monitor responsible gaming and provide related support.

Betting Apps never sells or rents your personal information. However, in limited cases necessary for service operations, data may be shared with trusted partners.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely to process transactions.
• KYC service providers: Licensed third parties may be used to verify your identity.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Cybersecurity Services: Limited data may be used for fraud detection and prevention services.

All partners listed are bound by strict data protection agreements. They may only use the data received for the specified purpose and may not transfer it to any other party.

Betting Apps uses cookies and similar tracking technologies on its website and app to enhance your experience. Cookies are small text files stored on your device.

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Performance Cookies: Used to track page load times and identify errors.
• Functionality Cookies: To remember your language preference and personalized settings.
• Analytics Cookies: Used to analyze user behavior — you have the option to disable this.

Betting Apps applies industry-leading technical and organizational measures to keep your data secure. Our security team monitors systems 24/7.

• TLS 1.3 / AES-256 encryption applied to all data transfers.
• Multi-Factor Authentication (MFA) support.
• Regular third-party security audits and penetration testing.
• Data access is restricted to authorized personnel only.
• Real-time fraud detection and alert system.
• Secure data backup and disaster recovery planning.

In the event of a data breach, affected users will be notified within 72 hours and all necessary protective measures will be taken.

As a Betting Apps user, you have important rights over your own data. Contact our support team to exercise any of these rights.

Betting Apps does not retain data beyond specified time limits. Each category of data has its own retention policy.

• Account information: Retained for up to 5 years after account closure (as required by law).
• Financial transactions: 7 years — in accordance with Bangladesh Bank guidelines.
• KYC documents: Up to 5 years after account closure.
• Log Files & Technical Data: Up to 12 months maximum.
• Marketing Data: Deleted immediately upon opt-out.
• Support Conversations: Up to 2 years after resolution.

Once the designated retention period expires, your data is securely and permanently deleted or anonymized so that you can no longer be identified.

Betting Apps strictly prohibits use of the platform by anyone under 18. No information is collected from minors, and their data is never knowingly stored.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be suspended immediately.
• Any data found to belong to a minor will be deleted immediately.
• Parents can report any suspicious activity to our support team.

Betting Apps reserves the right to update this Privacy Policy to update this policy at any time. Changes may occur as the service expands, new technologies are introduced, or applicable laws change.

• For significant changes, advance notice will be provided via email or app notification.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The date of the most recent update will always be shown at the top of this page.
• Previous versions may be made available upon request.

This Privacy Policy If you have any questions, concerns, or complaints, our dedicated Privacy Team is ready to help.

• Email: [email protected] (response within 24 hours).
• Live Chat: Available 24/7 at the bottom-right corner of the platform.
• Requests for data deletion or portability are typically completed within 30 days.